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Home > SuiteCRM Insurance CRM > SuiteCRM installing New Modules Problem Solved

SuiteCRM installing New Modules Problem Solved

Posted on: June 17, 2016 By: Robert Weinstein

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SuiteCRM installing New Modules Error

"Specified directory '' for zip file 'upload://upgrades/module/cert_of_insuranceA252016_06_17_033953.zip' extraction does not exist." including a log file error of "…[FATAL] ERROR: rmdir_recursive(): argument is not a file or a dir."

I created a few new modules for 1 Reason's insurance CRM (customer relationship management system), including one module to allow clients to create and print commercial insurance information online 24/7, but when I tried to upload the module, I received the above errors. 

There were two things that I did to correct the error:

I changed the permissions of many files, but I don't think that actually had an impact.

Then, I changed the config.php file in the following manner:

//  array (
// Changed 6/16/16 in attempt to fix the uploading of new modules problem
//    'dir_mode' => 1533,
//    'file_mode' => 493,
//    'user' => 'sitecrm',
//    'group' => 'sitecrm',
//    'chown' => 'sitecrm',
//    'chgrp' => 'sitecrm',
// 	),
array (
	 'dir_mode' => 1528,
   'file_mode' => 432,
    'user' => '',
    'group' => '',
   'chown' => 'sitecrm',
   'chgrp' => 'sitecrm',
 	),

As you can see, I changed the  dir_mode and file_mode, and removed the user and group variables. After making the config.php edits, the module uploader worked perfect.

SuiteCRM is a great open-source CRM solution

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Categories: SuiteCRM Insurance CRM Tags: Insurance CRM, Module Uploader

About Robert Weinstein

Robert Weinstein is a husband, dad, stock market junkie, real estate broker, and of course...Insurance agent. Interests include my family, economics, marketing, technology, real estate, finance/investing, history, and Asia.

Robert's insurance expertise includes having the designation of Certified in Long-Term Care (CLTC) and assist in asset protection for families with members entering retirement.

Robert is also an accomplished syndicated writer whose work can be found in TheStreet, MainStreet, CNBC, Forbes, Yahoo Finance, Seeking Alpha, MSN Money, The Money Show, Stock Saints, Motley Fool, Fidelity, Minyanville, RealMoney Pro, and many national and international newspapers.

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